Our Service
We care for our customers, everywhere in the world, 24/7
OUR SERVICE
Navim Group global network of Service and Spare Parts Centers offer 24-hour service and spares availability from stock
All over the world, dedicated Navim Group specialist personnel provide a
prompt answer to any after sale customer need.
SERVICE NETWORK
Navim Group offers to Owners worldwide availability of service engineers and specialized working teams to reduce intervention time and increase ship systems availability.
Our highly qualified customer service representatives and technical staff may assist you with technical assistance, special requests, online services and inspection on site.
We guarantee maintenance, through the operational years, of the original performances of the systems installed on board, supporting spare parts and technical information for the whole life of the ship.
SPARE PARTS
As result of the constant commitment to Owners and an expertise of over 30 years in the marine field, Spare Parts Service Centers operate year around to support your requirements.
A dedicated technical information filing system allows following the ship life time in order to provide information for spare characteristics as for maintenance or retrofitting purposes.
Spare parts supply policy guarantees, for the most common components, the availability from stock. The delivery time to the forwarder, for stock parts, is generally within 24 ours from the receipt of the written order.
When necessary, our specialized teams are at Owners disposal for inspections in order to check, with your staff on board, ship necessity. In case of damaged and urgent components, our specialist personnel will assist you to arrange new component list using visual aids and instruction books.
After sales service,
availability & prompt solutions
In case you need help, our personnel are prepared to solve any problem, at any time, everywhere in the world. Navim Group offers to Owners availability of service engineers and specialized working teams to reduce intervention time and increase ship systems availability. Our personnel provide a prompt answer to every after sale customer’s need. After sales service, retrofitting and spare parts centers are operative 24/7 worldwide.
To make sure that our products maintain the highest performance during their operational life, we provide our customers with a special training on how to use and check-up constantly the systems and the equipment we supply. Our products are constantly upgraded in order to offer optimal solutions in accordance to Shipyards, Owners and Certification Societies.
Service Stations wishing to start
the Qualification Process may contact us
at training@navim.com
Northern Europe & Baltic Area
Call us: +32 489 441154
service-ne@tecnimpiantispa.com
service-ne@navim.com
Middle East & Arab Gulf Area
Call us: +971 4 3242820
service-me@navim.com
South East Asia & Australia
Call us: +65 9823 5595
service-sea@navim.com
Southern Europe, Mediterranean & Africa
Call us: +39 348 3206650
service-se@tecnimpiantispa.com
service-se@navim.com
Far East – China
Call us: +86 139 18987579
service-ch@navim.com
Norway and Scandinavian Countries
Call us: +47 902 26783
gguarino@navim.com
Americas
Call us: +1-305-607-5926
service-us@navim.com
Far East – Pacific Area & Australia
Call us: +81 90 39196129
service-fe@navim.com
Navalimpianti Spa
Salita Guardia, 60 A
16014 Ceranesi (GE) – Italy
Call us: + 39 010.7237.1
Fax: +39 010.710.173
Email: navim@navim.com
Mobile: +39 348 531 64 14
Navalimpianti USA
920 N.W. 10th Avenue
Fort Lauderdale FL 33311 – USA
Call us: +1 305 607 59 26
Fax: +1 954.585.7042
Email: navimusa@navim.com
Mobile: +1 954.646.14.02
Tecnimpianti Spa
Z. I. Strada Consortile Fiume Torto
90018 Termini Imerese (PA) – Italy
Call us: +39 091.814.0283
Fax: +39 091.814.0325
Email: info@tecnimpiantispa.com
Mobile: +39 348 320.66.50
Navalimpianti Spa GO
Via Terza Armata, 18
34074 Monfalcone (Go) – Italy
Call us: +39 0481.490.111
Fax: +39 0481.410.659
Email: navimmo@navim.com
Mobile: +39 348 415.04.73
Navalimpianti Singapore PTE LTD
50 Tuas Avenue 11
#02-19 Tuas Lot
Singapore 639107
Call us: +65 6659 8997 / +65 6659 8929
Fax: +65 6659 8870
Email: service-sea@navim.com
Tecnimpianti LI
Via Edda Fagni 45
57126 Livorno
Call us: +39 0586 954086
Fax: +39 0586 953736
Email: livorno@tcimp.com
Navalimpianti GE
Via dei Pescatori Z.I. Porto
16129 Genova – Italy
Call us: +39 010.246.1013
Fax: +39 010.247.1030
Email: service@navim.com
Mobile: +39 348 330.31.69
Navalimpianti China
Unit 1101 A, Xin Cheng Mansion
167 Jiang Ning Rd. 200041 Shanghai P.R. China
Call us: +86 21.6258.7116
Fax: +86 21.6258.7169
Email: navimchina@navim.com
Mobile: +86 139.189.875.79
Tecnimpianti ANTWERP
Havinkbeekstraat 22
9130 Vervebroek BELGIUM
Call us: +32 3 568 01 27
Fax: +32 3 253 11 39
Email: info@tecnimpiantiantwerp.com
Navalimpianti Spa
Salita Guardia 60 A
16014 Ceranesi (GE) – Italy
Call us: + 39 010.7237.1
Fax: +39 010.710.173
Email: spares@navim.com
Mobile: +39 348 531 64 14
Navalimpianti CHINA
Unit 1101 A, Xin Cheng Mansion
167 Jiang Ning Rd.
200041 Shanghai P.R. China
Call us: +86 21.6258.7116
Fax: +86 21.6258.7169
Email: navimchina@navim.com
Navalimpianti USA
920 N.W. 10th Avenue
Fort Lauderdale FL 33311 – USA
Call us: +1 954.585.7041
Fax: +1 954.585.7042
Email: navimusa@navim.com
Mobile: +1 954.646.14.02
Tecnimpianti Spa
Z.I. Strada Consortile Fiume Torto
90018 Termini Imerese (PA) – Italy
Call us: +39 091.814.0283
Fax: +39 091.814.0325
Email: spares@tecnimpiantispa.com
GLOBAL SERVICES MAINTENANCE AND INSPECTIONS
One of the strengths of Navim is the maintenance service to the Owners for repair and retrofit, a very much appreciated service because it provides assistance at any time in any port, with highly qualified personnel and prompt solutions, even at sea and in limited time, to complex technical problems.
Navim offers periodic inspections, maintenance, testing and refitting on equipment and systems on board all ships types, in compliance with the latest regulations. A constant systems performance evaluation is also guaranteed.